ag66 Terms & Conditions

1. General Terms

By accessing the ag66 platform, creating an account, or using any of its services, you agree to comply with all the rules and terms listed below. This agreement is legally binding between you and ag66.

ag66 reserves the right to amend these terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms. It is therefore recommended that you check this page regularly.

In this document, "platform", "website", or "service" refers to all digital services, products, and related activities of ag66. "User", "you", or "member" refers to any registered or unregistered visitor who uses this platform.

2. Account Registration & Verification

2.1 Registration Process

By opening a valid account with ag66, you will be able to access all services on the platform. During registration, you must provide accurate and complete personal information and keep it up to date at all times.

• Each individual may open only one account. Multiple accounts by the same person are strictly prohibited.
• The information provided at the time of registration must be true and accurate.
• ag66 reserves the right to immediately close an account if false or misleading information is provided.
• It is your responsibility to keep your account login details (username and password) completely confidential.

2.2 Identity Verification

ag66 may request documents for identity verification at any time. Withdrawals may be held until verification is complete. The following documents may typically be requested:

• National ID card (NID) or a copy of your passport
• Active mobile number verification (bKash, Nagad, or Rocket number)
• Bank account details (where applicable)

Documents provided will be kept secure in accordance with ag66's privacy policy and will not be shared with any third party.

3. Age Limit & Eligibility

ag66 is only open to individuals aged 21 and above. An account may not be opened or used if any of the following conditions apply:

• The user is under the age of 21.
• The user resides in a jurisdiction where online betting or gaming is completely prohibited.
• The user has previously submitted a self-exclusion request.

ag66 may request documents for age verification at any time. Providing false information about age may result in winnings being forfeited and the account being permanently closed.

4. Deposits & Withdrawals

4.1 Deposit Guidelines

The following payment methods can be used to deposit funds into ag66: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch Bangla Bank, BRAC Bank, and other major Bangladeshi banks).

• Minimum deposit amount: ৳200 (per method).
• Deposits are generally credited to the account instantly.
• Only payment methods registered in your own name may be used. Transactions through third parties are prohibited.
• The source of deposits must be legitimate. Attempting to deposit funds from an illegal source will result in account closure.

4.2 Withdrawal Guidelines

The following terms apply to withdrawing winnings from ag66:

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawals must be made using the same payment method used for the deposit (where applicable).
• Identity verification must be completed before a withdrawal can be made.
• Wagering requirements must be met before bonus funds can be withdrawn (see Section 5 for details).

5. Bonus & Promotion Terms

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: a deposit of ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000. Alternatively, a deposit of ৳22,000 or more will earn the maximum bonus of ৳20,000, giving a total balance of ৳42,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x, calculated on the bonus amount only. For example: a ৳2,000 bonus × 10 = ৳20,000 in bets required before winnings from the bonus can be withdrawn.

• Wagering applies to the bonus amount only, not the combined total of the deposit and bonus.
• If wagering is not completed within the specified time limit, the bonus may be cancelled.
• Multiple bonuses cannot be used at the same time.
• Winnings earned using a bonus are only withdrawable after the wagering requirements have been met.

5.3 VIP Program

ag66's VIP program has 4 tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback benefit at each tier is as follows:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

You can advance to a higher tier based on your playing consistency and activity. ag66 reserves the right to change VIP terms at any time.

5.4 General Promotion Terms

• Each promotion has its own specific terms, which will be detailed on that promotion's page.
• If any bonus is misused, manipulated, or obtained through fraudulent means, the bonus will be cancelled and the account will be closed.
• ag66 reserves the right to cancel or modify any promotion without giving a reason.

6. Betting Rules

6.1 Sports Betting

The following general rules apply to sports betting on ag66:

• Once a bet has been confirmed, it cannot be changed or cancelled.
• If a match or event is abandoned, suspended, or left incomplete, settlement will follow ag66's policy.
• If incorrect odds are displayed due to a technical error, the relevant bet will be considered void.
• Placing bets on opposing sides of the same match from multiple accounts (suspected match-fixing) is prohibited.

6.2 Casino & Slot Games

ag66's casino section features games from leading providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. The rules of these games are governed by the respective provider's regulations, and the outcome of each game is determined by a certified Random Number Generator (RNG).

• In the event of an internet disconnection during a game, ag66's server records are authoritative for settlement purposes.
• Any winnings obtained by exploiting a software bug or vulnerability will be forfeited.

7. Prohibited Activities

The following activities are strictly prohibited on the ag66 platform:

• Operating multiple accounts or opening an account in someone else's name.
• Placing opposing bets for the purpose of obtaining bonuses (bonus abuse / arbitrage).
• Attempting to gain unauthorised access to the system through hacking, viruses, or any other technical means.
• Using automation software, bots, or scripts for betting or gaming.
• Money laundering or depositing funds from an illegal source.
• Fraudulent behaviour or collusion with other users.
• Using ag66's brand, logo, or identity to deceive third parties.

Involvement in any of the activities described above will result in all balances and winnings being forfeited, the account being permanently closed, and the relevant authorities being notified if necessary.

8. Account Suspension & Closure

8.1 Suspension by ag66

ag66 may temporarily or permanently close an account in the following circumstances:

• In the event of a breach of any clause of these terms.
• If documents requested for identity verification are not received within the specified time.
• During an investigation into fraud or suspicious activity.
• In accordance with a directive from any regulatory authority.

8.2 Closure by the User

You may request to close your own account at any time by contacting the support team. If there is a remaining balance at the time of closure, it will be returned subject to the withdrawal terms being met.

9. Responsible Gaming

ag66 believes in responsible gaming. We encourage all users to play for entertainment purposes and within their own means.

• Set a deposit limit for yourself and stick to it.
• If you feel you are developing a gaming addiction, contact ag66 support immediately.
• You can use the self-exclusion feature to deactivate your account for a set period of time.
• For professional help with gambling problems, please contact the relevant organisation.

For more information, visit our Responsible Gaming page.

10. Privacy & Security

ag66 uses SSL encryption technology to keep all transactions and personal information secure. Details on how your personal information is collected, stored and used can be found on our Privacy Policy page.

• Use a strong password to keep your account secure.
• Change your password regularly and do not share it with anyone.
• If you suspect any unauthorized access, notify our support team immediately.

11. Limitation of Liability

Although ag66 makes every effort to provide uninterrupted service, it is not liable for the following:

• If a game or betting is disrupted due to technical issues, server downtime, or internet connectivity problems.
• If loss occurs due to problems with the user's own device or network.
• If login credentials are compromised due to user negligence or error.
• If a transaction is delayed due to disruption of a third-party service.

ag66's liability will always remain within the limits permitted by applicable law. In the event of any dispute, ag66's server logs and records will be considered as final evidence.

12. Changes to Terms

ag66 reserves the right to change, amend, or update these terms at any time. In the case of significant changes, an effort will be made to notify users via their registered email or through a notice on the platform.

Continued use of the platform after any changes will be taken to mean that you have accepted the new terms. The latest version of the terms will always be available on this page.

13. Contact & Support

If you have any questions or concerns about these terms, please contact the ag66 support team. Our support is available 24 hours a day, 7 days a week in both Bengali and English.

• Live Chat: available directly on the platform, 24/7
• Email: [email protected]

We will try to resolve your issue as quickly as possible.